
What does your garantía and building seguro cover for a batería doméstica? Tips for claims, exclusions, and how to optimally protect your investment.
A batería doméstica is an investment of €1,500 to €10,000+. With that amount, you want to be certain you are protected against defects, damage, and unforeseen problems. Protection comes from two sources: the manufacturer's garantía from the brand and your building or contents seguro.
In this article, we explain exactly what each type of cover entails, what the pitfalls are, and how to ensure you are not caught off guard when making a claim.
All baterías domésticas sold by Home Energy Solutions come with a manufacturer's garantía of 10 to 15 years. The garantía covers manufacturing defects and capacity loss that occurs faster than the garantíad minimum (typically 60–70% after 10 years).
Garantía terms differ by brand. Below is an overview of the brands we sell at HES:
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| Brand | Garantía period | Capacity garantía |
|---|---|---|
| Anker SOLIX (Solarbank) | 10 years | Min. 70% after 10 years |
| Anker SOLIX (X1) | 15 years | Min. 70% after 15 years |
| Dyness (Tower series) | 10 years | Min. 60% after 10 years |
| Pylontech (Force H series) | 10 years | Min. 60% after 10 years |
Please note: most manufacturer's warranties require the battery to be installed by a instalador certificado (for instalación fija systems). Self-installation for plug & play models is generally not an issue. Always keep your proof of purchase and installation documentation.
Your building seguro covers damage to fixed parts of your home, including permanently installed equipment. A batería doméstica that is instalación fija to your cuadro eléctrico typically falls under this cover. The coverage includes:
With a plug & play batería doméstica (not instalación fija), contents seguro may apply instead of building seguro. Plug & play systems are considered movable property, similar to a washing machine or television.
Check your policy or contact your insurer to confirm that your plug & play batería doméstica is covered. Most insurers cover it without an additional premium, but they do want to be informed.
To ensure a claim goes as smoothly as possible, we recommend the following:
Both manufacturer's garantía and seguro have exclusions. These are the most common reasons why claims are rejected:
By installing your batería doméstica correctly, documenting everything properly, and informing your insurer, you minimise the risk of problems when making a claim.
A batería doméstica is a long-term investment that needs proper protection. The manufacturer's garantía of 10–15 years covers manufacturing defects and excessive capacity loss. Your building seguro protects against external damage such as fire, storm, and water damage. With the right documentation and proactive notification to your insurer, you are optimally protected.
At Home Energy Solutions, we help you not only with the purchase, but also with the administrative side. We provide installation documentation, garantía certificates, and support with claims. Contáctenos for advice.
We help you with garantía information and documentation for your insurer. Contáctenos.
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